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How irid4d Handles Your Personal Information

Your account details, wallet connections, and session data are handled with care. This page explains what we collect, why we collect it, and how you can request changes or removal — straightforward, no legal maze.

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irid4d How irid4d Handles Your Personal Information
DATA PROTECTION

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts. Here is what that looks like in practice across the four areas that matter most to you.

Encryption in Transit

All data exchanged between your device and our servers travels over SSL. This covers login, wallet linking, and any account update you submit from mobile or desktop.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Data Retention

Account data is kept for as long as your account is active and for the period required by applicable financial regulations after closure. We do not hold data longer than necessary.

Access and Correction

You can request a copy of the personal data we hold on you, ask us to correct inaccuracies, or request deletion where no legal retention obligation applies. Contact support to start that process.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or remove your personal data, contact our support team directly. We aim to respond to data requests within a reasonable timeframe and will confirm receipt when your request is logged.

Team online

Live Chat

Open the chat widget from your account dashboard to reach our Indonesia support team during operating hours.

Email Support

Send your data request to our support address from your registered email so we can verify your identity before acting.

Account Settings

Some data — like your contact details and linked wallet — can be updated directly inside your account profile page.

Common Questions About Your Privacy

Real questions about how your data works on irid4d — answered directly.

We collect your name, contact details, and the e-wallet identifiers you provide. Device and session data is also logged to keep your account secure and functional.

We do not sell your data. Payment processors like DANA, OVO, and GoPay receive only what is needed to confirm a transaction. No marketing data sharing occurs without your consent.

Contact our support team via live chat or email from your registered address. We will verify your identity and provide the data we hold within a reasonable timeframe.

Yes. Where no legal retention obligation applies — such as financial record rules — we will delete or anonymise your data on request. Contact support to start the process.

Transaction-related data is retained for the period required by applicable local financial regulations. Other account data is deleted or anonymised once that obligation is met.

We use session cookies for login continuity and analytics cookies to improve the lobby experience. You can adjust or block cookies through your browser settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.