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Terms and Conditions That Govern Your Account

These terms set out how your irid4d account works — what you can do, what we expect, and how wallet transactions via DANA, OVO, and GoPay are handled.

Account use rulesDANA, OVO, GoPay deposit termsEligibility by regionWallet verification stepsAccount suspension conditions

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What These Terms Actually Cover

irid4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account with irid4d, you agree to these terms in full. They apply to every session, every wallet top-up, and every withdrawal request you make. When you deposit via DANA, OVO, or GoPay, the transaction is subject to both our platform rules and the

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policies of your chosen e-wallet provider. We do not override those provider terms — both sets apply simultaneously. Your account is personal and non-transferable. Sharing access credentials, operating multiple accounts, or attempting to manipulate wallet flows will result in account review and possible suspension. We reserve
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the right to update these terms at any time. When that happens, we will post the revised version here and the updated date will appear at the top of the page. Continued use of your account after a revision means you accept the new terms. If
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you disagree with any change, you should stop using the platform and contact our support team to close your account. Eligibility depends on your local jurisdiction — access is available only where local law permits. Players in Bekasi and Tangerang, like all users, are subject to
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the same account conditions regardless of device or payment method used.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear — whether it relates to your wallet, your account status, or a pending transaction — our support team can walk you through it. Reach us through the channels below. We handle terms-related queries separately from general account help so your question reaches the right team faster.

Team online

Live Chat

Open the chat widget inside your account dashboard for real-time help on any terms clause, wallet dispute, or account status question.

Email Support

Send a detailed message to our support address for written clarification on account terms, deposit conditions, or eligibility questions in your region.

Account Help Centre

Visit the Help Centre from your account menu to find quick answers on wallet rules, DANA, OVO, GoPay deposit terms, and account suspension procedures.

HOW WE HANDLE ACCOUNTS

Account Security and Our Obligations to You

These terms are not one-sided. We have obligations too — to keep your account data secure, to process wallet transactions accurately, and to communicate any changes to these terms clearly before they take effect. Here is what that looks like in practice across four areas.

Account Data Security Your login credentials and linked wallet details — whether DANA, OVO, or GoPay — are stored with encryption. We do not share account data with third parties outside our verified payment processing path.

Wallet Transaction Records Every deposit and withdrawal via DANA, OVO, or GoPay is logged against your account. You can request a transaction record at any time by contacting our support team directly.

Terms Change Notification When we revise these terms, we post the update here with a clear date. We aim to notify active accounts via the in-platform message centre before major changes come into effect.

Account Closure Requests You may request account closure at any time through our support team. Any pending wallet balance will be reviewed before closure is finalised, following our standard withdrawal verification steps.

Frequently Asked Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, wallet use, and eligibility. If your question is not covered here, contact our support team directly.

Yes. All three wallet methods are covered under the same deposit terms. Each transaction is also subject to the individual e-wallet provider's own policies, which apply alongside ours.

No. Your registered irid4d account must match the wallet holder's identity. Deposits from a wallet registered to a different person will be flagged during verification and may be reversed.

Multiple accounts are not permitted under these terms. If duplicate accounts are detected, both may be suspended and any pending wallet balance will be reviewed before a decision is made.

We update the revision date at the top of this page whenever terms change. Active accounts also receive a notification through the in-platform message centre before significant revisions take effect.

Your eligibility depends on local law. These terms apply where access is permitted. If local regulation restricts access in your area, those restrictions take precedence over our platform terms.

Contact our support team via live chat or email and request a transaction record for your account. We will pull the wallet log — covering DANA, OVO, or GoPay activity — and send it to you.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Govern Your Account

How to Reach Us About These Terms

Live Chat

Email Support

Account Help Centre

Account Security and Our Obligations to You

Frequently Asked Questions About These Terms

01 Do these terms apply to DANA, OVO, and GoPay deposits the same way?

02 Can I use someone else's DANA or OVO account to fund my irid4d account?

03 What happens if I open more than one account?

04 How will I know if the terms have changed?

05 Does my location in Indonesia affect which terms apply to me?

06 How do I request a copy of my account transaction history under these terms?

Terms & Conditions

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